Operations management relates to the administration of best business practices in order to achieve the maximum levels of effectiveness and efficiency in terms of the use of company resources. This includes the proper management of technology, machinery, materials and labor to produce high-quality goods and services that will benefit the company.

reorganize your internal processes

EBGC will help you define and reorganize your internal processes and optimize your results by driving down your customer acquisition costs, improving your clients’ LTV by optimizing cross selling, advising and helping you setup your CRM strategy and then monitoring the effectiveness of the execution, ensuring that the relevant KPIs are met and exceeded, leading towards the improvement of the bottom line.

With deep understanding of the various operational departments, consumer and affiliate marketing (acquisition and retention), fraud and KYC, payments, customer service, trading, we have the methodologies to define, prioritize and improve your core processes, whilst delivering a better experience to your customers.